Unsolicited remarks from staff included the following: Requests for these sessions were often based on word-of-mouth referrals from other units that had found them helpful as well as repeat requests from units that had sessions earlier in the pandemic, suggesting their usefulness. If you are unable to verify your identity on-line or have other issues, please contact (914) 349-8346 or MyPay@montefiore.org. Although the calls appeared to be meaningful, the absolute number was consistently low even during the height of the pandemic, as well as when the census of COVID-positive patients declined, with fewer calls placed over the weekend. The organization's next steps include evaluation of emotional health and distress among clinical and nonclinical staff using validated self-report measures administered over multiple time intervals. hYr}W#P%B_TTmkK: 94 JHn6l>=:ja99_. <>/ExtGState<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 14 0 R 15 0 R 16 0 R 17 0 R] /MediaBox[ 0 0 540 720] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Montefiore recognizes that its most valued assets are a healthy, caring and committed workforce. Montefiore Aesthetics Anesthesiology Allergy & Immunology Arthritis & Joint Disease (Rheumatology) Asthma Center Blood (Hematology) Bones, Muscles & Joints (Orthopaedics) Brain (Neurology) Centers of Excellence Center for the Aging Brain Dentistry & Oral Surgery Dermatology Diabetes, Hormones & Metabolism (Endocrinology) Coverage begins on the first day of the month following your start date. @media only screen and (min-width: 0px){.agency-nav-container.nav-is-open {overflow-y: unset!important;}} Associate Wellness. Read more X Become a Member Home About us Montefiore IntranetHelp Sign in Inside EinsteinIntranet Portal Main Menu Sign in Workflow Overview Administrative Departments Academic Appointments Biotechnology and Business Development Clinical and Translational Research Communications and Public Affairs Diversity & Inclusion Environmental Health and Safety Facilities Management / Engineering An official website of the United States government. Others were referred from the emotional support line and the Montefiore Emotional Support Allies (MESA) program. Results for Development (R4D) is a leading non-profit global development partner. Choose login below. EASY WAY TO ORDER ONLINE: Shop from home with convenient online ordering 24/7 utilizing your secure log-in at www.cintas.com Many staff were self-referred. To Your Health! is Psychologist, MMC, and Postdoctoral Research Fellow, Psychiatry Research Institute at Montefiore Einstein, Center for Health Equity (PRIME CHE). We drew heavily upon a robust existing mental health infrastructure at Montefiore in which a small number of clinicians were given dedicated time for these efforts, and most others volunteered time whilein their day jobsthey provided care on inpatient units, in the emergency department, or through largely telehealth services in ambulatory areas. is Professor, Departments of Psychiatry and Behavioral Sciences; and Obstetrics & Gynecology and Women's Health, Montefiore Medical Center (MMC)/Albert Einstein College of Medicine, Bronx, New York. 8600 Rockville Pike Montefiore Medical Center is an academic medical center and the primary teaching hospital of the Albert Einstein College of Medicine in the Bronx. Clergy support was offered through referral by a psychologist coordinator at MMC. Coping and Emotional Health During the COVID-19 Pandemic. Travelers Insurance Company Automobile & homeowners insurance 888.695.4640 Please call travelers for additional information. I Fought Two Plagues and Only Beat One. Employee Assistance Program Montefiore's EAP is available 24/7 to help all non-1199 associates and employees of Einstein College and anyone in their household, whether or not they are covered under a health plan sponsored by Montefiore. endobj 2020. Resources also included infographics with emergency phone numbers, anticipated reactions to a pandemic, breathing exercises, coping skills, and food and child care resources, along with a mental health resource guide with information on internal and external mental health services. OSHA cited Montefiore for one serious violation under the general duty clause, with a proposed penalty of $13,653, for not providing a workplace free from recognized hazards likely to cause death or serious physical harm to employees. Montefiore expects to continue these plans indefinitely, but reserves the right to change, modify or terminate the Plans in whole or in part, at any time and for any reason. We hope to shed light on feasible interventions that other hospital systems can implement to support frontline workers mental health in the midst of an infectious disease pandemic. Multiple interventions were instituted at Montefiore, including psychoeducational resources, a phone support line, Staff Support Centers (SSCs), mental health treatment programs, team support sessions, peer support outreach, wellness programming, and clergy support. Provided e-commerce and database solutions to corporations. The Moses and CHAM centers were staffed by volunteers from the Department of Psychiatry and Behavioral Sciences, the Office of Graduate Medical Education, and medical students from the Albert Einstein College of Medicine. Montefiore Health System (MHS) is a multisite complex health care system located in NYC and surrounding counties, serving a diverse patient populationincluding communities disproportionately affected by COVID-19. Offering the expert care that you and your loved ones deserve. Washington, DC 202101-866-4-USA-DOL1-866-487-2365www.dol.gov, Occupational Safety & Health Administration, Industry-Recognized Apprenticeship Programs (IRAP), Bureau of International Labor Affairs (ILAB), Employee Benefits Security Administration (EBSA), Employees' Compensation Appeals Board (ECAB), Employment and Training Administration (ETA), Mine Safety and Health Administration (MSHA), Occupational Safety and Health Administration (OSHA), Office of Administrative Law Judges (OALJ), Office of Congressional and Intergovernmental Affairs (OCIA), Office of Disability Employment Policy (ODEP), Office of Federal Contract Compliance Programs (OFCCP), Office of Labor-Management Standards (OLMS), Office of the Assistant Secretary for Administration and Management (OASAM), Office of the Assistant Secretary for Policy (OASP), Office of the Chief Financial Officer (OCFO), Office of Workers' Compensation Programs (OWCP), Ombudsman for the Energy Employees Occupational Illness Compensation Program (EEOMBD), Pension Benefit Guaranty Corporation (PBGC), Veterans' Employment and Training Service (VETS), Economic Data from the Department of Labor, Registered nurses, certified nursing assistants, patient care technicians and security officers provide essential services in healthcare settings. :Mj (C"[ AaN];N`IzD, OSHA found that employees, including nurses, assistants, technicians and security personnel, were exposed to workplace violence. The agency also cited the facility for two other-than-serious violations, with $3,902 in proposed penalties, for incomplete, inaccurate and untimely injury and illness incident reports. To meet their needs, Montefiore has been able to grant its patients and visitors free access to high-speed, wireless Internet inside patient rooms, waiting areas and outdoor courtyards. Graduate Medical Education; Patient Portal; Pay My Bill (845) 561-4400. Image. 71 0 obj <>stream WE ARE CURRENTLY EXPERIENCING ISSUES WITH INTERNET EXPLORER. Get Verified Emails for 9,989 Montefiore Medical Center Employees. 2020. Wadhera RK. endstream endobj startxref An inspection by the U.S. Department of Labors Occupational Safety and Health Administration, prompted by employee complaints, determined that Montefiore Medical Center in the Bronx lacked adequate safeguards for employees in the pediatric emergency department of the Childrens Hospital at Montefiore. Sessions ranged from providing trauma-informed therapies consisting of psychoeducation, skills building, emotional processing, grief support, and self-compassion exercises to more informal opportunities to reflect on unprecedented experiences and inform teams about relevant resources. When such hazards exist, employers must develop and maintain an effective workplace violence prevention program. On March 15, 2020, psychiatry leadership collaborated with leadership from various sectors of MMC to establish the Staff Emotional Support (SES) Team. Common themes included a sense of helplessness and inadequacy, loss of autonomy, guilt, moral injury, concern about adequacy of personal protective equipment (PPE) and other safety measures, problems related to sudden deployment to new areas, fears of infecting loved ones, and coping with one's own anxieties and losses while also caring for patients. Montefiore recognizes that its most valued asset is a healthy, caring and committed workforce, and that in caring for others, we also need to care for ourselves. We believe this omission was likely related to the fact that outreach was guided by clinical leaders much more familiar with the clinical departmental staff than with the nonclinical departmental staff who are often unionized and served by employee assistance programs but not by comparable outreach during COVID-19. Complete details are contained in the Plan documents and/or insurance company contracts, which legally govern the Program and which are controlling in the event of the conflict. 3 0 obj Our complete benefits package is available to all full-time and part-time employees and includes: We hope to incorporate this information as we develop playbooks for effective supports recognizing the inevitability of future pandemics and other public health crises that profoundly affect the mental health of health care workers. Caregiver Support Centers (CSCs) across the main campuses of MMC were previously established to provide a comforting environment for family members with loved ones in the hospital. official website and that any information you provide is encrypted Cannot complete your request. FOIA Please contact the vendors below for more information. Factors associated with mental health outcomes among health care workers exposed to coronavirus disease 2019. Note: Your browser does not support JavaScript, Press Continue to proceed. Lai J. If you do not find the information you need here, please call the Montefiore-Einstein COVID-19 Hotline at 1844444CV19 (8444442819). @media (max-width: 992px){.usa-js-mobile-nav--active, .usa-mobile_nav-active {overflow: auto!important;}} SSCs were the most frequently used option, while other services, such as phone supports, individual treatments, the wellness series, and clergy supports, were much less frequently accessed. Our experiences at an academic medical center in one of the urban communities that was among the earliest and most intensely affected by the novel coronavirus in the United States have demonstrated that implementing support interventions for frontline health care workers requires considerable commitment of time and staff, repeated active outreach to overextended staff who are often not used to seeking help for themselves, and substantial training for clinicians with differential levels of skills, expertise, comfort, and availability in the setting of a public health crisis. Under the Occupational Safety and Health Act of 1970, employers are responsible for providing safe and healthful workplaces for their employees. You will be required to sign forms stating your acknowledgment of these policies in paperwork to follow. If you can't find it, please contact your system administrator. Our Wellness Initiative To Your Health! These permissions are granted for free by Elsevier for as long as the COVID-19 resource centre remains active. 2023 UPMC I Affiliated with the University of Pittsburgh Schools of the Health Sciences, Supplemental content provided by Healthwise, Incorporated. At MMC, team support sessions were conducted for frontline health care workers both remotely and in person. It will likely take many months until all our hospital employees and patients are vaccinated, and many more months after that until SARS-CoV-2 stops circulating in the community . Montefiore Medical Center recognized the urgent need for mental health support to mitigate and treat psychological distress among staff. Care Provider for the Employee's Serious Health Condition unless (a) the disability claim is denied, and or (b) intermittent leave (e.g. You can also extend your coverage to your family, generally defined as your spouse or domestic partner and your children. Controlled project budgets of 5 million dollars - consistently on . Please contact your IT department with this information: You must whitelist the ID of Citrix Receiver in StoreFront. (845) 561-4400. Please take a moment to review the policies and procedures below. COVID-19 Pandemic Response Resources. About Us. As of June 22, 2020, 94 associate referrals for SMART had been received, of whom 73 were still actively involved in treatment, 8 had completed a treatment course, 9 were nonresponsive to outreach, 2 initiated treatment but were lost to contact, and 2 were referred to other clinic services for conditions not directly related to COVID-19. 2 0 obj .manual-search ul.usa-list li {max-width:100%;} 5908, Verizon Wireless Cellular discounts 973.224.3749 Jayesh.khatri@verizonwireless.com, 529 NY College Savings Plan College savings 914.471.6657, LiveWell Well-being coaches 2C Main Corridor 914.849.3027 Nicole (x3027), Catalina (3028), J. RN Interview- Phone screen interview with HR. hVn8ylPxyDI@a5Am Click here to log into your patient portal. Group leaders were given written guidance outlining a framework of ways to provide emotional support in a group setting. For patients of UPMC-affiliated doctors in Central Pa, select UPMC Central Pa Portal. MMC is the tertiary care academic component of MHS and includes 1,558 licensed beds, of which 136 comprise the Children's Hospital at Montefiore (CHAM). Careers, Unable to load your collection due to an error. Find a Provider As this population includes employees who generally have lower incomes and are more likely to be people of color, these groups are potentially more profoundly affected by the virus along with its economic effects and other downstream impacts. Our Wellness Initiative - To Your Health! The support line was used infrequently. Select MyUPMC to access your UPMC health information. Sign in to UPMC Cole Connect Patient Portal. From the outset, there was concern that a surge of patients could overwhelm capacity for care and that MMC's workforce might experience unprecedented levels of stress and trauma. %PDF-1.5 % Your health information, right at your fingertips. The Wakefield and Weiler centers were staffed by members of the social work department. Guidelines for Preventing Workplace Violence for Healthcare and Social Service Workers. To learn more, visit healthwise.org. The https:// ensures that you are connecting to the Login - SAP SuccessFactors Skip to Main Content SuccessFactors Business Execution Suite Release:Release build b2211p17e.20230225230417 (20230225230417) Server:26pc68bcf1091 LACTATION RESOURCES Montefiore Nyack Hospital is home to some of the finest healthcare professionals and hospital staff in the country. Grand rounds and other talks were delivered to colleagues from a variety of specialties (for example, anesthesiology, medicine, pediatrics), with a focus on imparting skills and information and enhancing resiliency. Preliminary insights were gained on the acceptability and utility of each type of support. The most common Montefiore Medical Center email format is [first_initial] [last] (ex. .usa-footer .grid-container {padding-left: 30px!important;} The EAP is offered at no cost to you. An additional space was created at CHAM. White Plains Hospital strives to be the employer of choice and offer comprehensive benefit packages that are designed to meet the needs of today's workforce. #block-googletagmanagerheader .field { padding-bottom:0 !important; } Associate Wellness initiative aims to promote a worksite culture that supports the physical and mental well-being of our associates, and encourages them to make healthy lifestyle choices, understanding that in caring for others, we also need to care for ourselves. Whether you are receiving a screening, a diagnosis or a second opinion, our world-renowned team of experts is ready to provide you with everything needed to Prepare for Cancer Treatment. During the COVID-19 pandemic, frontline workers have experienced high levels of stress and anxiety. Municipal and school employees in New Rochelle who already received vaccinations at Montefiore will still need second doses in a month. Sign Up Now Employees Registration is not required for Montefiore Associates who login via the Intranet. Einstein Physicians Holland Pediatrics - Buck Rd. #block-googletagmanagerfooter .field { padding-bottom:0 !important; } Sign up to receive our e-newsletter for the latest health and wellness information from White Plains Hospital. Before sharing sensitive information, make sure youre on a federal government site. Since January 2020 Elsevier has created a COVID-19 resource centre with free information in English and Mandarin on the novel coronavirus COVID-19. All were seen at no out-of-pocket cost, regardless of insurance. Subsequently, at the time of this writing, more than 6,000 patients with COVID-19 were admitted to MMC (91% from the Bronx), and more than 2,200 patients and 21 staff have died.4. US Department of Labor cites Watertown, Connecticut, manufacturer for 48 safety, health violations following employees death, US Department of Labor cites Ohio auto-parts supplier after employee dies, several hospitalized following coronavirus exposure at Sanoh America. 2023 White Plains Hospital . The Montefiore Health System consists of 15 hospitals and a primary and specialty care network of more than 180 locations across Westchester County, the lower Hudson Valley and the Bronx. At MMC, psychiatry department faculty delivered multiple grand rounds and other invited presentations on mental health and parenting support during COVID-19 to individual departments and divisions within the larger Montefiore community. Their work also exposes them to various on-the-job hazards, including assault and other forms of workplace violence. Variation in COVID-19 hospitalizations and deaths across New York City boroughs. %PDF-1.5 The employer has 15 business days from receipt of its citations and penalties to comply, request an informal conference with OSHAs area director, or contest the findings before the independent Occupational Safety and Health Review Commission. The way to fill out the Montessori Montefiore letterhead form on the web: To get started on the blank, utilize the Fill camp; Sign Online button or tick the preview image of the blank. Investigators at our institution have developed a longitudinal Emotional Health Survey for clinical and nonclinical staff at MMC and Albert Einstein College of Medicine designed to provide further insights into the short- and long-term mental health consequences of COVID-19 among health care workers on and beyond the front lines. (3029), Childcare of Westchester Child care 914.761.3456, ext. Parenting skills group sessions were offered via telehealth weekly, with between-session materials exchanged via e-mail. 24/7 Access to Care Through our Virtual Visit Platform, Request an Appointment Mar 2000 - Apr 20011 year 2 months. As of June 11, 2020, infographics were accessed online via the Montefiore intranet approximately 180 times, and more than 200 printed copies were distributed to staff in person. To help answer any questions that you may have, we have created a direct Benefits & Wellness telephone and e-mail that you get your questions answered as quickly as possible. We value our employees' skills and talents and are proud to offer a robust compensation package that goes beyond competitive pay. The staff has been so supportive and makes it such a warm and welcoming space during this hectic time. An employee intranet is a private, secure network that is exclusively for the use of an organization's employees. hbbd``b`$C` @b@B=`c- %I 0 q4aHr?O g Directly managed twenty-five full-time employees in the Department of Surgery. Montefiore is a great place to work. All resources were created in English and Spanish. Patient Portal. endobj Med Calc/Med Administration Quizzes 15 questions each. Employee and Board Member Login Montefiore Nyack Hospital Access. OSHA cited Montefiore for one serious violation under the general duty clause, with a proposed penalty of $13,653, for not providing a workplace free from recognized hazards likely to cause death or serious physical harm to employees. Decisions about the length, content, and format of sessions were often made by mental health clinicians in conjunction with discussion with unit leaders who had an appreciation for the needs of their teams as well as the clinical demands of their areas. Eligibility for the Hospital contribution under the White Plains Hospital 403(b) Defined Contribution Program is upon completion of one year of service.*. Free WiFi is a stand-alone patient-guest network and is separate from, and will not interfere with, the existing physician and nurse network. Virtual art sessions (30 minutes) were offered twice daily three times a week. Thank you for your cooperation. Montefiore Medical Center Corporate Human Resources Division HR-Benefits Office. We also are surveying staff to obtain further quantitative and qualitative feedback on the impact of the individual supports described to advance knowledge about effective interventions for supporting the mental health of health care workers and mitigating against the development of post-traumatic stress disorder and other potential consequences of a pandemic such as COVID-19. Our goal was to provide support to all staff at a NYC epicenter, but many of our services, such as MESA and team support sessions, were concentrated on clinical rather than nonclinical staff such as sanitation, cafeteria, and patient transport workers. National Library of Medicine MMC is also the largest employer in the Bronx, with many employees living in the diverse communities we serve. US Alliance Federal Credit Union banking 800.431.2754, ext. The violent incidents resulted in worker injuries, including broken bones, bites, and neck, back and shoulder injuries. Who is eligible for financial security benefits? p.usa-alert__text {margin-bottom:0!important;} Since inception, utilization of the SSC grew from 25 visits on the first day to more than 750 daily visits at the height of the pandemic. The energy in this roomwe know you care and listen and take good care of us. An inspection by the U.S. Department of Labors. is Professor, Departments of Psychiatry and Behavioral Science; Neuroscience; and Pediatrics, MMC/Albert Einstein College of Medicine. <> Elsevier Public Health Emergency Collection, https://www.nytimes.com/2020/06/09/opinion/coronavirus-racism-montefiore-medicine.html, https://www.cstsonline.org/resources/resource-master-list/coronavirus-and-emerging-infectious-disease-outbreaks-response, https://einstein.yu.edu/intranet/coronavirus/virtual-support-center/. It was nice to have a space where we could express ourselves, not be expected to work, and know someone who was there to take care of us. 2023 Montefiore Medical Center|111 East 210th Street, Bronx, NY 10467, Partnership with Albert Einstein College of Medicine, Allied and Other Health Professionals Training, Notice of Privacy Practices Health Information, Privacy Policy Web and Mobile Applications, Montefiore Einstein Center for Heart and Vascular Care, Montefiore Einstein Center for Transplantation, Diabetes, Hormones & Metabolism (Endocrinology), Digestive & Liver Diseases (Gastroenterology), Otorhinolaryngology - Head & Neck Surgery, Montefiore Department of Physical Medicine and Rehabilitation, Montefiore Locations: Information and Directions, Obtain a Price Estimate for Your Services, Commitment to Quality Care and Patient Safety, Allied & Other Health Professionals Training, Community and Population Health Dashboards, Click here to learn more about Montefiore To Your Health! Montefiore Health System (MHS) is a multisite complex health care system located in NYC and surrounding counties, serving a diverse patient populationincluding communities disproportionately affected by COVID-19. ol{list-style-type: decimal;} jdoe@montefiore.org), which is being used by 89.8% of Montefiore Medical Center work email addresses. (Managers or General) Interview. On March 18, 2020, as visitors were generally no longer allowed in the hospital, the CSC at the Moses campus was converted into an SSC for frontline workers. An assortment of insurance products and discount programs through Voluntary Benefits. Together, our team supports the goals of the organization through its commitment to attracting, sustaining and inspiring great individuals to ensure workplace excellence. This report provides an overview of the interventions implemented at Montefiore and provides preliminary insights on the utilization and value of these ongoing services. endobj Accessibility No credit card required. nxL.]z&wGk{`O%-\Q>pE/br v7Q?\+xHkr}A|;`l7{ L]%-;&L/BFit h@{0`]sq`N}3MNWqvzmt Gg;axoX !{q#a>~X/%>YB#+8`1z9 "IxV Montefiore Medical Center has 1,491 acute-care beds and treats the Bronx community, which has more than 1.4 million people . ]v#PDn`XLlkmbsd|8AlG| .paragraph--type--html-table .ts-cell-content {max-width: 100%;} . Pappa S. Prevalence of depression, anxiety, and insomnia among healthcare workers during the COVID-19 pandemic: a systematic review and meta-analysis. Shared on May 19, 2020. AFLAC Supplemental disability 201.628.4624 Alvaro_montenegro@us.aflac.com, Benefits Analysis, Inc. (BAI) Cobra and FSA 800.224.5110, Empire Blue Cross Blue Shield Medical 800.889.4817, Express Scripts Prescription drugs 800.334.8134, LegalShield Legal assistance 800.654.7757, EMPOWER Retirement solutions 800.743.5274, Cigna STD/LTD or family medical leave 888.842.4462, My Work Life Balance Support/EAP 800.272.7255, Tetley Financial Partners Supplemental life & disability insurance203.521.3894. Login Now Search. Research on prior disease outbreaks has demonstrated major impacts on the mental health of frontline health care workers. 55 0 obj <>/Filter/FlateDecode/ID[<7A2FD363522FD9EBB47BA184EEBB3D89>]/Index[43 29]/Info 42 0 R/Length 73/Prev 48961/Root 44 0 R/Size 72/Type/XRef/W[1 2 1]>>stream 200 Lothrop Street Pittsburgh, PA 15213 412-647-8762 800-533-8762 sharing sensitive information, make sure youre on a federal *Employees in the Local 1199 collective bargaining unit are not eligible for the Hospital contribution. Several weeks after SMART was developed, we noted that the stress of parenting was a recurring theme as we met with staff. EMPLOYEE PURCHASE ONLINE ORDERING Montefiore and Cintas have partnered to provide you apparel uniforms, in addition to a secure ordering process to ensure your uniform program is easy and cost effective to maintain. Very few health care staff chose to participate in this service. POSITION SUMMARYThe Communications Specialist is responsible for managing Atlas Healthcare Partners' day-to-day internal communication efforts. Who is eligible for health care coverage? Frequently, visitors would form relationships with volunteers and cited these connections as particularly important to them. During the COVID-19 pandemic, frontline workers have experienced high levels of stress and anxiety.
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