Need to file a complaint? All product, news and changes in the site will be showed for your region. Instead, theyre full of the info you need to get things sorted. There are multiple ways to contact Arriva customer service . Purchasing tickets in advance was the most reasonable price available. 15147 N Scottsdale Rd Ste 210 With our coverage of all available Arriva bus lines, we make sure you are able to get to where you need to be. This is a sure way to escalate your complaint so that an acceptable response is received. Urtinsa, 28923 Alcorcn (Madrid ) or calidad@arriva.es. thx god airport crew was able to help us. 5 passengers total in 2 cabins (3 and 2 respectively). Customer Service Representative 2 salaries. If available, we recommend bringing a battery pack to keep your devices charged during longer bus rides. As a result we reached Dubrovnik 3,5 hour later almost at midnight so our evening was ruined. Dreadful customer service and bad attitude. What's The Best Arriva Medical Customer Service Recommended By An By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. We help businesses with membership groups provide travel solutions that engage their members with personalized marketing and branded customer service capabilities. What is arrivia? E-mail: enquiries@arriva.co.uk. The bus stop and drop off point at Bakar was on the highway, with no safe route to walk to the city. BBB Business Profiles generally cover a three-year reporting period. Easily compare and book your next trip withBusbud. There you can find answers to questions about departure times, where to find timetables, whether you can travel with your bike and many other things. Inloggen. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Arriva North West. Busbud provides you with Arriva phone number so you can easily reach out to them. You will receive your e-ticket by email when booking on Busbud. No, there is no WiFi on Arriva. They will investigate the issue and provide customer services with an official investigation result. Arriva - Arriva customer service in Madrid The short of it is that we had no working bathroom, a rude and uncommunicative driver, and a four hour delay. Thankfully my friend was a local and drove me very quickly to the main bus stop in Vodice, whereby we were able to just catch the bus. Our Customer Services hotline 0344 800 44 11 is open on Monday to Friday between 8am and 5pm. Best and worst companies at resolving issues. We had to go back and buy tickets for another bus and we're 1 and half hours late to Zadar. General inquiries Salary: Arriva Customer Services & Support | Glassdoor Werkgevers / Plaats vacature. Learn about Arriva culture, salaries, benefits, work-life balance, management, job security, and more. Salary estimated from 10 employees, users, and past and present job . Sunderland Marketing services offering personalized experiences that boost member engagement, redemptions and loyalty program participation. On our confirmations, we are booked into **** and ****. Well guide you through the process. Given just how large this company is and the vast number of people and locations it serves, it's important to contact the right customer service team for your circumstances and needs. An error occurred while making the subscription. It was an awful experience. Bus was not on time either on departure. 866-871-9336. Contact Us | Arriva Bus Snapshot; Why Join Us; 378. If you are calling from Germany, the number is 01801 003551 (calls cost 3.9 cents per minute). Arriva Customer Service Representative Salaries | Glassdoor Based on 9 salaries posted anonymously by Arriva Group Service Controller employees in Worcester Park, England. A bus operator in the North West. This information was not present when booking the ticket. Need to contact Arriva customer service? Want to help others get their issues sorted fast or see the latest updates about how Resolver can help you? Photos; 20. Arrivia: A travel rewards and loyalty technology platform Staff was not speaking english in Veli Losinj, which was not really practical but everything went well. Have you suffered a mishap or accident in one or with one of our vehicles? You can be certain that youre talking to the right person at the right time. Doxford International Business Park Monday to Thursday from 08:30 to 14:00 and from 15:00 to 17:00.Friday from 08:30 to 14:30 h. If you have lost an object on our buses, at Arriva we help you find it. Arriva offers a best-in-class experience to all travelers so you're sure to have a pleasant bus trip. Arrivia powers some of the most iconic names in travel, hospitality, and financial services. Arriva Employee Reviews for Customer Service Representative - Indeed We recommend arriving early and communicating with the Autobus Statzione ticket staff at your preferred city (ours was Trieste) to make sure you know where to actually find the bus at the appointed time. The wifi didnt work and I got charged a small amount extra for putting one small item of luggage underneath. Arriva Bus (UK) Reviews | Read Customer Service Reviews of www.arrivabus.co.uk Vehicles & Transportation Arriva Bus (UK) Arriva Bus (UK) Reviews 2,217 Bad 1.2 VERIFIED COMPANY www.arrivabus.co.uk Visit this website Sort: Most relevant C. C.F 17 reviews GB A day ago Just seen the news that Arriva is This is a multi-location business. What is your complaints procedure? | Arriva Help Portal | North West Our brandable travel booking platform rewards loyal members, incentivizes new sales and creates revenue channels. Admiral Way The bus was cancelled. The whole process should take no longer than 10 working days. Customer Service - vacatures in 8251 Dronten - 5 maart 2023 | Indeed.com Given just how large this company is and the vast number of people and locations it serves, it's important to contact the right customer service team for your circumstances and needs. 3.3 out of 5 stars. Call Arriva Busbud is proud to partner with Arriva and to offer Arriva services to travelers all over the world. This page is not available for these regions: Do you have a question or do you want a refund? Contact - Arrive Contact Us Sales We'd love to talk about how we can work together. Registered in England. Arriva set to close Oswestry, Macclesfield and Winsford Driver charged extra for luggage. Congratulations!! The only things that could be improved is to have the toilet and the WiFi working. BBB reports on known marketplace practices. Contact us: Speak to an arrivia travel technology expert Working as a Customer Service Representative at Arriva: Employee Weve helped millions of people find a resolution. For some reason I feel very much not trust icruise.com or arrivia.com (why is arrivia has my info from icruise.com to contact me). Note that train tickets sell out, Arriva and other operators generally charge a lot more for last-minute tickets or for tickets bought in person. Begin van hoofdcontent. What should I do if my bus driver is rude to me. we had to run everywhere and nearly missed the fly. On a budget? Contact our sales team Help/Support Our support team is always ready to help. Seats recline a lot which is great for sleeping. I did not really enjoy Arriva Medical due to we were calling the same patients over and over again (typically once or twice a month) offering them products like a back brace, heating pad, knee brace, or erectile dysfunction pump. User reviews from travelers who booked their tickets with Arriva. By law, you have the right to request a refund for delayed or cancelled trips. Uxbridge, Middlesex, UB8 1EX, Av. Nuevos descuentos para el transporte pblico en 2023! Very unattentive and stressed staff, rude onboard when the bus was full and told one of us to move from a seat without directing her to another, free seat. How BBB Processes Complaints and Reviews, Better Business Bureau Serving the Pacific Southwest. 1 Customer Services & Support Salaries provided anonymously by Arriva employees. Job Title. Average salaries for Arriva Customer Service Representative: $34,416. USB ports for charging. Bus was crowded. Luckily, with DoNotPay, you can easily jump to the front of the Arriva phone queue. Resolver is free. Based in Sunderland, England, Arriva is a major transportation provider in the UK. I committed over $5,000 to a cruise last April based on their agent's assurance that three free perks were included in the package . Search for the company you'd like to call. Whether you need help getting in touch with the Arriva customer support team or want to find agencies to help with your unpaid bills, DoNotPay has got you covered. 2023 Resolver Consumer Online Limited. The fact that the bus arrived on time at the beginning and end is very important to us . According to the provisions of the Personal Data Protection regulations, your personal data will be processed and incorporated into a processing activity, in order to be able to send you our newsletter and information about our services. Waar. Arrivia is the largest stand-alone travel loyalty provider in the world. Winter opening hours. I arrived the station 40mins before the departure but waited at the wrong side of the station and almost missed the bus. We give companies the tools they need to incentivize sales, deliver valuable rewards, market-personalized, relevant offers and encourage member participation. If you find a suitable trip, you can go ahead and get your Arriva ticket from us. All rights reserved. Need to get in touch with us? UK, Tel: +44 (0)191 520 4000 With its Chargeback Instantlyproduct, DoNotPay can instantly submit a refund request or initiate a chargeback on your behalf. Click on the name of the company and have us do the work for you. Location. Businesses throughout the world are increasingly using automated chatbots and virtual phone assistants to field customer service requests. What could we do to improve your experience travelling with Arriva? However, if you'd rather complain directly, you can use the above address to contact Arriva Bus. To exercise your rights of access, rectification or deletion, limitation of your treatment, portability and/or opposition, you can contact the data controller: ARRIVA SPAIN HOLDING, SL, C/ Fraguas 27 Pol. Busbud provides you with Arriva phone number so you can easily reach out to them. Current departure times Scheduled services Diversions and obstructions Railway construction Additional transport services Traveling with a disability Travelling with a bike, pram or stroller Season tickets and tickets (E-)tickets Season tickets OV-chipkaart OVpay Travelling with children Arriva Flow Service & contact I have a question We help businesses sell more to their customers by providing incentives, irresistible travel discounts and inspiring memberships. Subscribe to our newsletter to know the news and everything that happens in Arriva and that is designed for you. Its quick, easy and totally free. Contacting Arriva You can use DoNotPay to quickly get in touch with customer service teams from.

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