Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. Then Call Us. See how you can save when you add Comcast Business Mobile or add a new line. Or text 'OUT' to 697326 to report an outage and 'STAT' to receive outage updates. How do I report a downed telephone line? To send us a Private Chat Message, select the message icon in the top right corner and then search for Xfinity support. What to do if you see a downed power line - Pacific Gas and Electric The channel and its live streaming world news is available . If the center conductor of the cable is solid copper, it carries it quite well. If you smell natural gas, see downed power lines, or suspect another emergency situation, leave the area immediately and call 9-1-1. Comcast Xfinity Outage Map Is The Service Down? Two delivery trucks have had close calls recently. Verizon Customer Service - Contact Us | Verizon Help Center and Support How do I get Comcast to come deal with this? Voting closed 14. Warn others to stay away. Reporting A Downed Dangerous Pole | AT&T Community Forums 7 years ago. The British Broadcasting Corporation ( BBC) is the national broadcaster of the United Kingdom, based at Broadcasting House in London, England. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. Verizon Business customers. .css-1yq8usv{color:#f0f0f3 !important;background-color:!important;}.css-1yq8usv:hover{color:#1471DA !important;background-color:!important;}.css-1yq8usv:focus{color:#1471DA !important;background-color:!important;}.css-sskn3q{line-height:60px !important;}Home, The telephone/cable main line is sagging across our drive. Thanks. How do I get Comcast to fix a cable line? - MetaFilter Immediately Call Emergency Services. Internet Security with Xfinity - Report Abuse Then, call PG&E at 1-800-743-5000. Archived post. Please send us a PM with your first and last name, as well as house numbers to your service address. 5 month old thread now being closed.. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. Provide your account info and say, Line is down., Dont have AT&T service? A drop-down list appears. Remember: This number is just for unburied ground cables. to Call your mayor's office. Robert Campbell on LinkedIn: Small Business Phone Data Plans | Comcast Comcast landlines are being used by homes and businesses alike. If you see a power line on the ground, don't assume that it is not energized or that it is insulated. We can assist you with getting a ticket opened to let our amazing local team know. Cookie Notice View the Xfinity outage map and find out when an area will be back online. Log in to your account at xfinity.com/myaccount using your Xfinity ID and password. Some utility companies mark or paint their lines. Step 1: Inquiry. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, How on earth can you reach a human to report comcast wires that are lying in the ground? Contact Us - Customer Support | DISH Scan this QR code to download the app now. ET. Comcast Xfinity Outage Report Is The Service Down? Rod Furlan is a crook and Thief and should be held accountable. How do you get straight to a representative? Press question mark to learn the rest of the keyboard shortcuts. Curious how long a ticket will languish in the system now until a person gets in touch again Hello and Happy Thursday, Suzanne! . If youre signing up for new services or moving, you can check online to see if Xfinity service is available at your address. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line), Type your message in the text area near the bottom of the window. Xfinity Outage Map Lansing MiWith Smart Home Manager, you can: Get help How do I report this? Privacy Policy. Who Do You Call for a Downed Cable Line in 2023? - Report Down Phone You can also use Xfinity MyAccount ( Web | iOS | Android) and xFi app ( iOS | Android) for product and account support. 70% of power outages are caused by major weather. Solid copper core RG6 is used to power amplified antennas and satellite dishes all the time. For immediate assistance, check out the Xfinity Assistant. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. God forbid this huge company actually provide a phone number where you could talk to someone. It has been severed months ago and left hanging. You should contact 1800-391-3000 and speak to any technical agent and request them to put in a Saftey ER ticket and a wiring crew will be dispatched to you location. There are low-hanging wires at 209 and 215 South 10th street, Nashville, TN 37206. Payments are posted to your account after 5:30 p.m. on the day they are received. If you absolutely need to have it removed, consult with an electrician before doing so. If they're power lines, they'll caution tape the area and notify DPW and the appropriate power company. Its important that you dont exit the vehicle unless youre in imminent danger. The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. We've had a downed wire touching our building for about two months at this point. Full special report: Alex Murdaugh found guilty in murders of wife and son While 800-934-6489 is Comcast's best toll-free number, there are 14 total ways to get in touch with them. Thanks. For more information, please see our I really appreciate you being a member of the Comcast Family! Lafayette, AT&T Community Specialist 1 0 C Carlosifernandez New Member 2 Messages Ask for the Comcast liason. Choose the option that best describes your situation. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Wireclub Review Step-by-step Wireclub Login Process 2023 | SDA Studio Kft. We've had a downed wire touching our building for about two months at this point. Hey there, @user_2ed7eb as this thread is quite a few years old, please create your own thread about your low hanging line so we can properly document the situation and get things resolved. How to report a downed wire if I'm not a customer? : r/Comcast_Xfinity Scroll down and select Manage Internet. What to expect: Your complaint will be posted online in a public database. Penal Code 591 PC is the California statute that makes it a crime for a person to maliciously disconnect, remove, injure, or obstruct any telephone, cable, or electrical line. Stay at least 35ft away from any downed wires during cleanup and other activities. Showing Content for | Change your ZIP Code, Enter another ZIP to see info from a different area. Report an Outage | PECO - An Exelon Company - PECO Energy Company It is owned by Sky Group, a division of Comcast.In 2019, Sky News was named Royal Television Society News Channel of the Year, the 12th time it has held the award. Report it online using Xfinity Assistant. Dont remove this wire unless its absolutely necessary: It could snag on a power cable and cause massive problems if you try too hard to remove it, such as electrocution or causing live power wires to come loose. Then it thanks me for signing in. Let us know if you find downed or uncovered wires or cables in your area. Cloudflare Ray ID: 7a2ad44e3df86ef8 i agree this is the worst web site for reporting issues, Need to report a line down and cant seem to be able to schedule a tech to fix my internet. Find it by doing a Web search for the words Pepco equipment responsibility. The wire to your house is Pepcos responsibility; past the weather head, its yours. The next best way to talk to their customer support team , according to other Comcast customers, is by calling their 877-228-8567 phone number for their Call For New Service department. Xfinity Outages | CableTV.com They can be reached by dialing 1-800-837-4966 Sun-Sat 12:00 AM - 12:00 PM Local Time or via the link provided. Jacksonville, Florida Area. Should you experience further issues, please create a new post. With our new Xfinity support chat, you do not need to input the name of a person. I do apologize once again for the delay on our end and sincerely appreciate all your patience! Find an Xfinity Location Check the status and hours of locations near you. You can email the site owner to let them know you were blocked. Don't touch anything or anyone in contact with a downed power line. Let us give you a call as soon as an agent is available. Please help before someone gets hurt. Survey the area before starting work for the presence of overhead wires and avoid touching anything that may be in contact with a wire, like tree . First Call 9-1-1. I suspect it's an old wire). We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. You can purchase everything you need to wire your own cable from your local hardware and electrical supply store. You have to sign up for gig service and sign a 2 year contract first. Download now Visit Our Help Communities Messenger Connect with Us Xfinity Support Forums Visit Forums Downed power lines and safety after a storm - CenterPoint Energy I double-checked our systems and it looks like our tech Esteban was out on the 6th to complete the aerial line raise successfully per your request. Youve reached the best place and perfect person to help with virtually all of your account needs! Thank you for reaching out to our forums community, its great we can connect this way! Emails sent with an attachment cannot be processed. I can't get into my property because the line is blocking the drive way. If you are a Comcast customer who would like to report an issue or you have a question about our new or existing services, please call Comcast at 1-800-Xfinity (800-934-6489). Hello there! Usually 911 dispatch has unlisted numbers for utilities. The only option appears to the the Xfinity Assistant bot, which asks me to sign in. Phone: Comcasts official customer service number is 800-945-2288, but I called a different number, 800-266-2278. For immediate assistance, check out the Xfinity Assistant. I don't have AT&T, or a landline. To confirm, are the wires in question still low-hanging by chance? Filing a report of a low hanging cable? - Google Groups Heat-shrink tubing can be used to repair long sections of exposed electrical wire as well.Heat the tubing using a heat gun or hair dryer until it shrinks. Home Maintenance Question: Does Comcast Hve To Repair A Cut Cable Line. Report unburied cables, exposed wires, or downed lines - AT&T the chances of Comcast having their act together enough to even . In the top right corner, you'll see a little chat icon near the bell icon. Report a downed power line If you smell natural gas, see downed power lines, or suspect another emergency situation, leave the area immediately and call 9-1-1. Do not send the firewall logs as an attachment. In the meantime, can I just roll up the abandoned material as best as I can and leave it in the alley? Sky News is distributed via an English-language radio news service, and through online channels. Press question mark to learn the rest of the keyboard shortcuts. Eastand Royal - Vice President of Customer Experience - LinkedIn We've been unable to reach any actual human at Comcast to report this (possibly because neither of us are actually Comcast customers) and no one has been out to repair it. Access convenient online chat, browse our forums, or ask the experts in the Comcast Business support community. Emergencies and Safety | Consumers Energy Electric lines that are located some distance above the utility cables were cleared a couple of years ago by the power company's tree trimming crew. Sky News is a British free-to-air television news channel and organisation. There may be a 60 day notice cancellation fee for your service. Hello saftek and welcome, Click to reveal You would want to send us a direct message to "Xfinity Support" with your full name, phone number, email address and the nearest address to that downed line. How to Report an Issue Online Visit xfinity.com/xfinityassistant. Do what's best for your business. I can understand your view and that is why we have implemented alternative platforms such as Twitter, Facebook, Reddit, and here! We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Report Issues with Your Xfinity Services - Xfinity Support Question: Does Comcast Hve To Repair A Cut Cable Line It's in front of my yard, and it goes across the street. Include the words "Firewall Investigation" in the subject line. Our team can assist with getting those downed wires raised. Did you find drooping wires, downed lines, or AT&T equipment in a yard or on the street? Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. I am an Official Xfinity Employee. and our No worries, Our team can definitely help right here! Get in touch with Comcast Business. How do you fix an exposed wire without electrical tape? Asking on behalf of my place of business. Select Restart Modem to begin troubleshooting. The "Xfinity Support" graphic replaces the "To:" lineType your message in the text area near the bottom of the windowPress Enter to send it.

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