They changed our seats! But that doesn't at all mean a middle seat will be assigned when better alternatives are available. Booking your plane ticket on a Sunday, and departing on Friday, could possibly save you money* based on historical data. Furthermore, when you book an award ticket as a Flyingblue Gold/Platinum for someone else, they will receive all your elite benefits (lounge access, suitcase, skypriority) even if you don't fly with them. The amendment fee does not create an entitlement to the selected seat number or category. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. 20% of the group can be cancelled free of charge up to . Since I posted we have called Lufthansa 4 more times in an effort to resolve our issue. These agents are responding to their changing my PAID Seat assignments in front of the airplane by GAS LIGHTING ME back and forth between gates, seeing if I get tired waiting in multiple lines and will just take any seat. Economy class on Lufthansa is a bit more comfortable thanks to better seats. * Sale, rebooking and refund of ASR on codeshare flights is only possible via the operating carrier. Had similar issues with United / Lufthansa back then on flights to Europe, and never flew them again. I am posting this out of frustration and to give others a heads up about booking this codeshare. At least KLM is trying to update their fleet as quickly as they can however Lufthansa continues to proceed at a glacial pace with its quintessential smugness and hubris- we can charge high fares and provide customers with a substandard experience because we can! No, Lufthansa is not a racist company. For a charge, Economy class passengers can reserve seats in advance depending on their chosen fare or booking class. Booked on United, connecting in Munich to Lufthansa. You can see the exact position of the seats on the seat maps. Just rechecked my booking, inbound Toronto > Frankfurt is operated by Air Canada. Airlibe management should review this situation and take corrective action to restore the glory. Seat reservations on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines. I can perhaps understand it for a basic economy ticket but not for Business Class. I'm going to call Lufthansa and make sure everything is ok, I guess, but I had not having assigned seats. He refuses. Never understood how seat reservations are lost. I think you're jumping the gun here when assuming the worst. I used that to log into the Lufthansa website in order to purchase a seat on the flight to Valencia. It stands to reason FR deserves to be named a five-star airline as they are now pretty much equivalent to Lufthansa! You receive an upgrade from Lufthansa for reasons of goodwill or operational reasons. Passport control is often understaffed and the police are increasingly aggressive - asking to see a return flight, a hotel reservation and when leaving Germany they demand to see your entry stamp into the EU. In Economy Class, Lufthansa offers you the option of reserving a seat with extra legroom on almost all types of aircraft. Lufthansa Airlines Booking 844-822-0538 Number is an efficient and convenient way to book flights with Sun . The agent initially said there was nothing she could do ,not having access and didn't really want to help. I had to pay $70 to ensure a seat with my husband. On the day of my flight I also received confirmation for those seats. That seemed odd since I had previously seen them on United. Lufthansa was a problem. I can see the seating part of the interface, but the link to change seats is gone. Yes, I booked Lufthansa seats (United award) using the procedure outlined above -- get the Lufthansa confirmation number from your reservation on the United website, go on Lufthansa and select your seat. About 12 years ago, I bought flights on Delta that put me on Air France iron. I couldnt of course. 4. On the plane it was obvious that there were many open economy seats. not inclined to argue with the German police as a foreigner! document.getElementById( "ak_js" ).setAttribute( "value", ( new Date() ).getTime() ); Greed & stupidity. Well with the substandard business class, increasingly frugal catering and poor service, soon passengers may decide to avoid Lufthansa itself. standard seat, seat in the preferred seating zone, seat with more legroom). RT London , have cream tea get over jet lag,have some fun, see a friend and then fly to wherever . I am Star Alliance gold, but still had to pay for a seat further away from the tail How did LH go downhill so far, and so fast, without Doug Parker's help? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81445838', '');}, 'log_autolink_impression');Airline flight <<. As of June 1, 2022, Lufthansa will assign economy seats at the time of check-in when traveling on Economy Light fares. But not on a train that would get me to Munich on time! What do you make of Lufthansas Economy Light seating policy change? The seat change, after payment of the amendment fee, is possible within Economy Class per leg of the trip. Fares that include a large carry-on usually come with some kind of a decent seat included, plus "priority" boarding. This morning I was assigned a seat toward the back of the plane but not the aisle I had requested. Due to the closure of the airports in Frankfurt and Munich on this day, all Lufthansa flights that should have taken off or landed in Frankfurt and Munich on Friday have been canceled. You make changes to your journey but on your new flights, equivalent seats are no longer available, advance seat reservations on your new flights are free of charge, or these flights are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines. Not being frequent plane travelers we thought this was prudent.. I don't know What happens if you can't produce an entry stamp? However, from Wednesday, Lufthansa will randomly allocate a seat to you during check-in, potentially leaving you in a middle seat on a short, medium, or even long-haul flight. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81445337', '');}, 'log_autolink_impression');airlines, via Brussels, inbound with LH via Frankfurt, only leg possible for seat reservations is Frankfurt > BHX, any reason why were unable to book seat selection for all legs? Based in New Delhi, India. But with LH you cannot choose your seats in eco until check-in (23hrs before departure time, sometimes 1-2hrs earlier). The group is . Oh, I would go as far as to say Lufthansa has fallen behind Ryanair, Easyjet and Wizzair on European flights. I flew Eco light last week from LAX to FRA and Im TAP Gold and it wasnt a problem on either flight to just bring my luggage without any questions asked. Easy! were in the same boat - the closest thing to an explanation I got was that they did it this way to merge passengers who bought on Delta with AF, and they prioritized families with children to ensure they sit together. Lufthansa seat reservations for Economy Class passengers, Seat reservations for Premium Economy, Business and First Class, Seat reservations on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines, Conditions for Lufthansa seat reservations. All Lufthansa flights have been cancelled. Thanks so much Mr. important. After telling me my earlier assigned seat numbers correctly I was told the reason it dropped was I didn't pay. Honestly they had the second worst economy product in Europe- slightly worst then SAS and mildly better then Iberia and BA. As Lufthansa described this option up until now: Of course, all the remaining seats can still be selected free of charge once check-in for the relevant flight begins, usually from 23 hours before departure. Got to the gate with my boarding passboarding denied. Aegean also does this (though I was assigned window or aisle seats on all three flights I took with them back in March; I do have Star Gold with United though). I used to get excited to fly them (most of the time economy or premium economy) but the light fares and the fact that strong liquor are not included anymore was already a turn-off. What does this mean? And add to that the Ticket Service Charge of about 25 EUR LH is now adding for ticket purchases in their own website!!!!! Advanced seat reservation is available on all Austrian Airlines operated flights for passengers holding an Austrian Airlines flight ticket. You will be allocated a seat automatically when checking in. I paid nearly 60 euros for a preferred economy aisle seat on my last long haul from FRA to YVR. Most people booking a Lite fare are short haul travellers, who wouldnt really mind a middle seat for an hour or two. LH is the preferred airline to fly in and out of TEL AVIV for religious Jews - they obviously dont care. Since 2016 for flights to Europe I have exclusively flown American Airlines on their planes, and I have never had an issue with lost seat reservations. Review: EgyptAir Lounge Cairo Airport (CAI), Lufthansas Boeing 787 Business Class: Exactly As Expected. Isnt the stamp something they find on their own when they flip through you passport when you depart? I recently flew with Lufthansa from London to Frankfurt and then on to Singapore. Adding the fact that I might have a middle seat is for me a reason to actively avoid them. LH is absolutely lousy !! 7. Help with Scoot booking 5:28 pm. His background in political science and economics gives him unique insight into issues surrounding international travel and governmental regulations. Sorry, it was such a hassle for you. First spotted by One Mile At A Time, Lufthansa has a new seating policy that brings it far closer to its budget competitors. Lufthansa is an embarrassment to Germany and the Star Alliance. First off, there is a strike at German Airports today. Luft was my go to European airline but teutonic idiocy is obvious here. But United said I had to pick my seats. What happens if you can't produce an entry stamp? Please note, however, that for safety reasons there may be restrictions on your choice. Seat changes may be made due to operational reasons of the airline. By the end of 2023, the German airline will start rolling out its new Allegris cabins, featuring smart seat designs in economy, premium economy . 5 years ago. Lufthansa adds $35 seat amendment fee. What gets me is that it sounds like it is still an issue with United codeshares with Lufthansa and LOTI have flown on United iron to Japan many times and there was never any issue, but I don't remember that those were codeshares flying on ANA iron, their codeshare partner. I think you're jumping the gun here when assuming the worst. Lufthansa Gets Punitive With Economy Light Seat Assignments. Haven't been successful with Swiss yet. Some People scream racism when they are not following instructions or rules. I called one more time after checking in . You make changes to your journey and thus alter your route. They are operating in a very low level that is a significant liability to the Star Alliance. I ask him for his supervisor. Oh, well. Who cares to fly with these racists anymore? For Friday, 17 February, the German union ver.di has called for a one-day strike at various airports in Germany. If you are travelling in Lufthansa Premium Economy Class or Economy Class, you will find your reserved seat in the train's 2nd Class compartment. Country and language selection; currently. Update from a booking on Jan25 2022 - Long haul flight from SFO to BLR involving Air Canada and Lufthansa with 2 kids (2 and 9 years). Nothing from Lufthansa so need to check for adjacent seats during check-in (23 hours before departure now) Please note that, in principle, you are free to choose the seat that best meets your requirements. To use our mobile site, please enable JavaScript. (From economy to premium economy). This website uses the following additional cookies: (List the cookies that you are using on the website here.). Please contact the provider of the flight in question. But with this, they will soon be topping the charts. Lufthansa has unveiled some impressive new seats across all its cabins which will transform the customer experience over the coming years. Welcome to Ryanair no 2. You can also use this number to change or cancel a reservation, check in for your flight, or get help with any other issue you may have with your travel plans. You can pick seats by calling them at 800-645-3880. It was the first time I ever had a panic attack on a flight from claustrophobia. Atleast, i hdve decided not to travel by this airline. At least with the ULCCs, you can select a front row/exit row for 20, or other good seats for 5-12. Economy Light is Lufthansas version of the basic economy fares that we have with the major legacy carriers in the United States. Anyone worried, like I was, that we were going to get a 2017-era business class seat can rest easy thanks to the inclusion of the latest technology. I picked our seats and were given our boarding passes the next day at the airport. Lack of transparency, kind of blackmailing. Oh and Star Alliance gold members don't get luggage on Economy Light fares either.. To be honest, Skyteam offers the most competitive product in Europe. Thanks Lufthansa. You are not travelling with a small animal in the flight cabin. Yet on Eurowings flights, there is a biz class and you get extra carry on, priority seat assignments & boarding as *A Gold. From 21 March 2022, it will no longer be possible to book Premium Economy . Ended up in a middle seat in row 50. Conclusion. As for any chargeable seat product, the issuance of an EMD requires the simultaneous issuance of an ETKT (with flight booking) or an existing ETKT (when the preferred . I produced a letter signed by my doctor stating that I had breathing difficulties (COPD) and that I was exempt from wearing a mask. When I checked in at the airport (Dulles), the Delta/Air France agent told me I would get my boarding passes at the gate, the first indication something was screwed up. As a FTL, from one year I choose only LOT POLISH (FREE drinks&food, FREE baggage for FTL and seat, of course). The plane took off on time and arrived 45 min early and was not packed. It relates solely to the selected category (e.g. Well, if they want to follow the American model, I might just as well fly an American or whatever airline is cheapest. If you only want to purchase upgrades for some of the passengers in a booking, please contact a Lufthansa Service Center. Alternatively, you may use. CarolGreat story. >> Have you tried getting the PNR(record locator) for the Brussels (ta && ta.queueForLoad ? This is the same system as Ryanair and other low-cost European airlines, albeit with a much higher seat fee. They have adopted so much of cost cutting measures which reflects in their service quality, type of meals, cleanliness and upkeep of aircrafts, unfriendly Lufthansa has lost its good reputation as it used to be. With the old policy, you could select any empty standard economy seat 24 hours before departure, when check-in opens. I think that Lufthansa can now be called a low cost airline after all these changes! Saturday, the airports are likely to be extra busy. This is the version of our website addressed to speakers of English in the United States. You have booked anEconomy Light fare on a continental flight. Probably cannot pick seats because you are flying on Brussels (ta && ta.queueForLoad ? Furthermore, when you book an award ticket as a Flyingblue Gold/Platinum for someone else, they will receive all your elite benefits (lounge access, suitcase, skypriority) even if you don't fly with them. United provided the Lufthansa confirmation with my reservation. Jo Jo RabbitThanks! Child fare - children aged between 2 and 12 years require their own seat and can travel for 75% of the regular price of the . Changes and cancellation conditions of the operating carrier apply. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. After 1.25 hours of holding, it was explained to me that there was something amiss connecting my seats with the United reservation. Heck, I remember being able to get a GT free of charge on the As a LH senator (dropped to silver right before pandemic) who you used to be a big fanboy, the appeal of the airline is rapidly disappearing. Others too. Wizz Air baggage allowance 5:52 pm. I am tall and not thin so a center seat really isn't fun. I had to pay $70 to ensure a seat with my husband. There are still seats available on the flight you are checking in on. Well of course Lufthansa is simply trying to get people to avoid buying the economy light fares and trade up. The flight is operated by Lufthansa, Lufthansa Regional (Air Dolomiti, Lufthansa CityLine) or Lufthansa Express Rail (DB). The connecting flight on Lufthansa was OK but my pre flight experience with them informs my future choices. Each time a few hours later after receiving a seat reservation confirmation and seeing it online the seats disappeared again. Without the warning it took 1.5 hrs. Tipping for wheel chair assistance 6:02 pm. The 50/$70 'amendment' fee on roundtrip flights could be a huge factor for those choosing between full-service Lufthansa and low-cost airlines on shorter flights. At the Austrian Airlines Service Center. Up until now, it has been possible to select a seat at the time of check-in when booking an Economy Light fare, from all remaining unoccupied economy seats. BA is convenient for us when flying to Europe, but they've lost my business employing such a money grabbing practice. Not in terms of fares, but in terms of passenger experience. In past i have travelled by Lufthansa many times when it was considered one of the best carriers. You can only switch your seat to another seat or at a lower price. (Yeah I now believe what those Jewish passengers went through with Lufthansa agents at Frankfurt). And when you calmly show them, they get annoyed, offer no thank you or apology, just stamp your passport without so much as any further acknowledgment. Seat reservations after booking You can still reserve a seat even after you have booked your flight. You can find out more about which cookies we are using or switch them off in settings. Please note: If you are flying to or from Berlin (TXL), Cologne (CGN), Dusseldorf (DUS), London (LHR) or Stuttgart (STR . Lufthansa was a problem. Our mileage bargains also offer you particularly attractive deals to selected destinations worldwide. I did that, no hassle, paid the fee and got a confirmation number and could seat my seat numbers on both Lufthansa had a sign up flight full no seat changes they had assigned me a middle seat. If the load is relatively light, I would just switch seats after takeoff, unless they enforce a no seat change rule. But very sorry to say my experience vey recently on my travel from Dallas to Mumbai via Frankfurt had been very pathetic. With other food airlines to choose from we will now avoid this airline. She is very terse and rude and says she needs o deal with another flight. Any idea whether this will affect FTL/SEN/HON members as well? I have just noticed heightened scrutiny since the beginning of the year. In addition, you can enter passport and visa information, and enter details for the Secure Flight program. Please note the following special conditions in such cases. 2023 Rick Steves' Europe, Inc. | Terms of Service | Privacy Policy. This is not an ex-Philippine A350 and therefore has a 293-seat layout. Likes: 0. 6 years ago. Never again! It will be introduced in 2024 on the newly delivered Airbus A350s as part of "Lufthansa Allegris," the airline's new long-haul product.

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