There are additional requirements if the child is travelling with only one parent, with neither biological parent, or unaccompanied. The data will be collected when you check-in (either online or at the airport) or, in some circumstances, will be required when you make your booking. It is your responsibility to check the USA Government Travel advisories for your intended destination at https://travel.state.gov/content/travel.html. Am I eligible to purchase a ticket? When you buy an ATOL protected flight or flight inclusive travel through us you will receive an ATOL Certificate. www.cdc.gov. When assisting with an international travel booking, we will assume that all travellers on the booking have a valid passport. We understand the US DOT has recently issued a statement advising airlines to refund passengers for flights to, within, or from the United States that are canceled by the airline. This fee may be reduced from our standard fee due to the circumstances, and used to cover things like the costs of requesting a refund on your behalf. That depends on the airline policy. Please advise your consultant of any special requirements that you may have, for example, special meals, medical requirements, and so on. You are responsible to the accommodation provider for payment of the remaining owed balance, together with any charges for additional services subsequently contracted and, where applicable, any service charges or tax. Any errors in names, dates, or timings on your documentation will be your responsibility if not reported at the time of booking. All refunds will be delayed until the situation stabilises. Where the combination of travel services offered to you is a package within the meaning of the Package Travel and Linked Travel Arrangements Regulations 2018 ("Package Travel Regulations") you will benefit from all EU rights applying to packages. That page has the latest coupons, promo codes and deals etc. Fulfillment of a request cannot be guaranteed. Please see the chart below to see if your flight is eligible for these rewards. When you Log in or Sign up, ensure you do so with the traveler's info. No one other than a party to this agreement, their successors and permitted assignees, shall have any right to enforce any of the terms of this agreement, including under the Contracts (Rights of Third Parties) Act 1999. Studentuniverse Refund Policy Coupon Code can be found at this link. We attempt to present the best airfare available in the market, but sometimes (unfortunately) we don't win. Visit the Travel Clinic website or speak to your travel consultant to make an appointment. You also can't split it between multiple flights. We thought so! Any errors in names, dates and timings may result in an inability to use that booking and the booking being cancelled. You may see the name StudentUniverse affixed to motor vehicles, on signs around the hotel or elsewhere. In all circumstances, we will not be liable where any failure in the performance or provision of your travel arrangements is due to: (a) your acts or omissions or the acts or omissions of another member in your group (b) any third party not connected with the provision of your travel arrangements and where the failure is unforeseeable or unavoidable or (c) unavoidable and extraordinary circumstances (including but not limited to war, threat of war, riot, civil disturbances, industrial dispute, terrorist activity and its consequences, natural or other disaster (such as volcanic ash or hurricanes), nuclear incident, fire, adverse weather conditions (actual or threatened, including snow and fog), closed or congested airports or ports, unavoidable technical problems with transport and similar events). If you cancel within 24 hours for bookings greater than 7 days in advance, some airlines allow free cancellations. If any part of a payment is non-refundable, the merchant must declare this fact in a written No Refund or Cancellation Policy to that customer before the refund is processed. Alternatively you can ask us for copies. . proof of yellow fever vaccination) may deny you entry into a country or invalidate your travel insurance cover. We do not accept any liability or costs incurred that may result from these changes, other than in accordance with the Package Travel Regulations. However, reimbursement by an airline of the cost of a flight that forms part of a package does not automatically entitle you to a refund of your entire package travel arrangement cost from us. You can view any fees associated with canceling your ticket under the My Trips section of your account. Minimum stay and maximum stay rules apply to return and multi-stop flights. If you don't see a credit that you think should be there, give us a call. StudentUniverse is an online booking leader for students and young adults under 26 looking to make travel arrangements on a budget. We will be fully responsible for the proper performance of the package as a whole. Our registered office is at Level 6, CI Tower, St Georges Square, High Street, New Malden, Surrey, KT3 4TE. You will need to know the legal name and date of birth of your friend(s). studentuniverse.co.uk/students/package-travel-rights, studentuniverse.co.uk/students/privacy-notice, ec.europa.eu/transport/modes/air/safety/air-ban/index_en.htm. StudentUniverse empowers young adults to experience the world with discount travel. Where we disclose your personal information to a third party overseas recipient, you agree that the recipient may be located in a country with laws that do not protect personal information as stringently as those of the UK. If you do not fulfill the age and status requirements of your ticket, your booking may be cancelled. Give us a call back when you're ready to rebook. These terms were last updated on 17 September 2018. I have questions about baggage. We are not responsible for the provision of the excursion or tour or for anything that happens during the course of its provision by the operator, except to the extent caused by fault on our part. Most airline tickets do allow changes for a fee, plus any difference in fare. If any dispute arises between you and us, the laws of England and the jurisdiction of the English Courts will apply. The airline will determine eligibility requirements for your companion prior to your purchase. A package arranged by us will be a You authorise us to charge all amounts payable by you in relation to the services provided to the card designated by you. comments . How were working to help you during COVID-19 and your FAQs answered: Your StudentUniverse reservation number (typically 6 letters), A phone number where you can be reached at any time (we have agents working 24hrs a day all over the world), If you are ok with canceling for future credit per the airlines policy let us know and well just take care of it and let you know when its done. Regardless of the type of arrangement you book with us, the provider of your travel service will have its own terms and conditions (such as airline conditions of carriage, accommodation or car hire terms or tour organiser terms and conditions). If you require your confirmation email to be re-sent, please contact us (email to: All accommodation details and contact information are printed on your booking confirmation email. Our Privacy Policy, which you agree may be updated from time to time in our sole discretion, is available for viewing at https://www.studentuniverse.com/about-us/privacy-notice. If you have any objections to your personal information being disclosed to an overseas recipient, please let us know. Under EU law (EC 261/2004) you have rights in some circumstances to refunds or compensation from your airline in cases of denied boarding, cancellation or delay to flights. All bookings are made on your behalf subject to the terms and conditions, including conditions of carriage and limitations of liability, imposed by these travel service providers. Without this, you can be denied boarding. However, you agree to look solely to the insurer, and not to StudentUniverse, its affiliates, parent company, shareholders, officers, directors, agents, employees, or contractors with respect to any policy of insurance purchased or offered through the StudentUniverse or affiliate websites. If your search has some of these special fares available it will be messaged in the search results. Payment by you at the time of placing an order does not automatically mean your booking is confirmed. Save your details for a quick and easy checkout process. We recommend that you contact the airline or visit the airlines website to confirm your scheduled departure time 24 hours prior to your flight. Before traveling, make sure you check what is required by way of visas, testing or transit requirements for each country you'll be traveling through. In some cases, where neither we nor the travel service provider are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the travel services you have bought or a suitable alternative (at no extra cost to you). We advise you to print the on-screen confirmation. Tuition and Fee Policies in the Event of Campus Closure. Enjoy the discount! You can also update your email address to a more permanent one on your account any time. All such means will be deemed sufficient to bind the parties to the terms and conditions of this Agreement. To find the change rules for your flight ticket, look under the My Trips section of your account. Your order constitutes an offer to buy a product. However, StudentUniverse and its affiliates, parent company, employees, shareholders, subsidiaries, affiliates, officers, directors, successors, agents, and assigns do not own or operate any entity that provides goods and services for your travel, including, without limitation, lodging facilities, airline, vessel, motor coach, or other transportation companies, guides or guide services, local ground operators, providers or organizers of optional excursions, food service providers, etc. All insurance questions have to go directly through Tripmate, or whatever insurance company you purchased through. Have I signed up before? Because these clinics are run by a qualified, third party professional medical advisor, we are unable to accept any liability for any loss or damage in connection with the services of the clinics (except to the extent caused by fault on our part). We understand a lot of events have been cancelled due to concerns over COVID-19. In the rare situation where you have already been told that the airline has agreed to a refund, please note that it will be delayed. You can contact our customer support line 24hrs a day, 7 days a week from wherever you are in the world: +44203 056 7993 if you booked through a consultant; or. Yes! To find out if there is a fare difference . These include: In these instances, you would need to contact us for help completing your booking. advance purchase tickets and non-flexible fares) may not be changeable after a reservation has been made and any alteration could incur a cancellation charge of up to 100% of the service cost. you will be asked to show the childs full unabridged birth certificate. (Opt out at any time). Along with helping students with special offers and discounts, the StudentUniverse holds the right to check and verify a student's identity. Most properties and vehicle rental/leasing companies require a credit card imprint at check-in. How much can I bring? Search for the total number in your party and log in (or Sign up) as yourself. We will ask you for details about your experience to forward to our technical support team. I had leave revoked in the military and had to cancel my trip. Airlines can change the price of airfare very frequently based on a multitude of factors. If your airline does appear to . Yes, your travel credit is good for the same airline as your original flight. Basic Economy . Our liability in respect of packages arranged by us, except in cases involving death, injury or illness, is limited to a maximum of three times the cost of your package travel arrangement. For all passport holders, our consultants can obtain specific information from an external visa advisory service provider on your behalf (if you wish, we can assist you to obtain visas through this external service and fees will apply). Federal law requires that we refer you to the Department of Transport disinfection website at http://airconsumer.dot.gov/spray.htm. Once the situation does stabilise, and if your airline allows, we can advocate for refunds on your behalf. Some products and benefits are restricted to enrolled students and faculty members at accredited colleges or universities and youth 16-25 years old only, others are not, please see https://www.studentuniverse.com/about-us/booking-terms-conditions. StudentUniverse enables the instant booking and payment (full or 10% deposit) of travel accommodation through our website (/hotels) and those of our affiliate sites. Beginning October 1, 2021, if you plan to use your state-issued ID or license to fly within the U.S., it is your responsibility to make sure it is REAL ID compliant. For countries allowing international visitors, the vast majority are requiring a Covid test (taken within a few days before your trip) to travel. Additionally, as required by law, we have protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that we become insolvent. Take advantage of our promo codes and special offers to save even more. 5 months later I am still trying to get my $900 back from this scam. In accordance with the Package Travel Regulations, if we have arranged a package for you and the travel arrangements are not performed with reasonable skill and care we will make good those arrangements or pay you appropriate compensation if this has affected the enjoyment of your trip. Name changes are not permitted in any instance (subject to the section below If you transfer your package holiday). All you have to do to unlock our exclusive student and youth fares is sign up for a FREE membership. last updated: June 29, 2021. Its important you read your airlines policies for any restrictions as we are bound to each airlines policy. Airlines can deny boarding without the proper identification. Most airlines are not offering full refunds at this point, except in very specific circumstances. Most airlines have issued one free change and you may be eligible to cancel for future credit. Were all working overtime to try and help as much as we can. You will need to have the card number, expiration date, CCV (3 or 4 digit security code), name as it appears on the credit card and the billing address. Once you call, you can leave your number for a call back when we get to your place in line. Travel & Covid-19: Everything you need to know. At this time, airlines have stopped issuing refunds to focus on customer service and protecting passengers. If you require your confirmation email to be resent please contact us. We also do not offer any compensation if another customer books the same itinerary as you at a lower price. Please check your applicable loyalty program for the specific terms of your membership. This is very common, just make sure you have the card holder's permission! Vote 0 0 comments Best Add a Comment More posts you may like r/DiscountSuave Join 16 min. No need to worry, your credit is associated with your original booking and not just your email address. period of more than twenty-four hours or include overnight accommodation. Tuition. If you are a British citizen we will provide you with general information on visa and passport requirements that apply to international travel bookings you make with us. Log in to your account on our website and go to My Wallet to view your credit. StudentUniverse is not an insurance company. We will collect all mandatory taxes, however some countries may charge additional departure, hotel or other taxes that must be paid locally. StudentUniverse is not responsible for an airlines not providing you with a seat on a later flight, nor any additional charges the airline imposes for this reason, nor the full loss of value in your ticket. StudentUniverse has negotiated with more than 220 airlines from Air Canada to WestJet to American Airlines and more. It is a requirement for some air carriers to provide personal information, including passport information, about all passengers on their aircraft. For updated testing or vaccination requirements by country, check out our list of where Americans can travel right now for details. StudentUniverse is committed to protecting the privacy and confidentiality of your personal information. One-way fares to non-US destinations can require special visas. Vote. You therefore agree not to look to StudentUniverse and/or its affiliates, parent company, employees, shareholders, subsidiaries, officers, directors, successors, agents, and assigns with respect to any act or omission of such providers. Also, current discount deals are available at the link. The Community List is available for inspection at ec.europa.eu/transport/modes/air/safety/air-ban/index_en.htm. Please be aware that most travel bookings are non-refundable and cancelled bookings will incur charges. We can definitely help you with your flights if you booked through us, unless you've booked with these airlines: If you've booked with one of these airlines, we do not have access to your ticket and you'll need to contact the airline directly. It includes a Dispute Resolution clause under which certain disputes must be decided by an arbitrator and without a judge or a jury trial. When changing travel arrangements we may have to rebook you to current fares and rates, which may result in an increase in the cost of your arrangements, in addition to our administration charge and the travel service providers change fees. If the new flight is cheaper, you won't have to pay anything extra, but you won't get the leftover credit back either. Please note that a flight described in your flight ticket as "direct" will not necessarily be non-stop. Airlines allow this for international travel, but do not allow it for travel solely within the U.S. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. Please contact your airline or refer to its website for detailed information regarding their checked baggage policies, or alternatively please visit www.libertytravel.com/flights/baggage-fees.jsp for more information. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. This page sets out the Terms and Conditions under which you . We will not be liable for any loss you incur if and insofar as you are able to claim for damages under a travel insurance policy. If your new flight is more expensive than your travel credit, you will be required to pay the fare difference at time of booking. These policies and rules are binding on you, so be sure to review them before purchase. If you are not finding a price point that works for you, continue to check to see if something becomes available. Anyone can book with us, just not everyone will be able to get access to special discount student fares. However, if you have a problem during your trip, please inform the relevant travel service provider (e.g. You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. We may correct any pricing errors on our website at any time. On occasion, refunds of payments for these services are justified, pertaining to non-use, equipment failure, or related reason. StudentUniverse enables instant accommodation reservation and payment (full or 10% deposit) through our website. AMAZON, AMAZON.COM, AMAZON PRIME and the AMAZON PRIME logo are trademarks of Amazon.com, Inc. or its affiliates. Some countries also require a machine-readable passport and/or unstamped available pages. 198 User Reviews. If the new flight is cheaper, you won't have to pay anything extra, but you won't get the leftover credit back either. Most airline tickets do allow changes for a fee, plus any difference in fare. In the event that payment has been made to StudentUniverse by credit card, you agree that you will not seek to charge back your payment to StudentUniverse. To make a booking, click "Buy Now" and follow the prompts that appear on-screen. If you need information regarding visa and other travel document requirements for your trip please let us know. If you arrive late for a flight according to the airline's check-in requirements, or miss a flight, for ANY reason you will lose the total value of your ticket. In certain circumstances we or a travel service provider may be required to cancel your travel arrangements (for example, if the minimum number of travellers required for a tour or excursion is not reached or for reasons of force majeure, pandemic or epidemic illness or if you fail to pay the final balance by the due date). payment or sold at an inclusive or total price: (a) transport (b) you may have booked a United ticket that was operated by a partner airline). Details of these rights are published at EU airports and are also available from your airline. Yes! Travel documents include airline tickets, hotel vouchers, tour vouchers or any other document (whether in electronic form or otherwise) used to confirm an arrangement with a service provider. Please note, you may not meet the eligibility requirements and may be required to obtain a visa. Maybe. StudentUniverse is not liable for any negligent or willful act or failure to act of any travel service provider or of any third party. The active codes can always be found on our Promo Codes Page. Student bookings are for verified students and academic staff of accredited universities and colleges of further education, and youth 16-25 years old only. StudentUniverse empowers young adults to experience the world with discount travel. Please note that some airlines may refuse such requests and treat the transfer as a cancellation and rebooking. are beginning to reopen to travelers who have been vaccinated. However, some countries (Iceland, Greece, etc.) Stopovers are common when you travel long distances, say from New York to Sydney, but stop for a couple of days in Auckland. An incorrect name on a booking may result in an inability to travel on that booking and the booking being cancelled. Get Studentuniverse Refund Policy Coupon Code from this link and save money on your next purchase. Where we incur any liability for a travel service provider change or cancellation fee for any booking which you change, you agree to compensate us for the amount of that fee. You should save and/or print a copy of these Booking Conditions at the time the booking is placed. If youd like to check what your airline is offering, you can check out the airline policies directly. So call once, get in line and hang tight! When you call multiple times, it wont move you up in the queueitll only ask if youd like to delete your place in line. This use of our name is purely for reasons of identification and does not denote ownership, supervision, or control by StudentUniverse in any way. AMAZON, AMAZON.COM, AMAZON PRIME and the AMAZON PRIME logo are trademarks of Amazon.com, Inc. or its affiliates. If you have a layover, you should check if there are transit requirements for that country as well. Some US states are also requiring COVID tests for travelers to enter. If you do not see a travel credit and believe you have one, please give us a call to confirm. Sometimes we and/or our partners are able to offer promotion codes that will give you an even better deal on your flight. You must notify your consultant of your payment once it has been made. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. To verify your current enrollment status we may need to contact your university or college. Your StudentUniverse reservation number (typically 6 letters) Your full name and date of birth ; The original flight date; The airline; . Cancellation less than 30 days before departure of first product to depart in relevant booking: No refund due. StudentUniverse is not an insurance company. Sometimes airlines provide us with fares we cannot display online, even to our members. So yes, they would ask you to upload some documents before . Please check your airline's policy. At this time, many airlines have delayed issuing refunds to focus on customer service and protecting passengers, but please know we will advocate on your behalf. When you book with us we will look after you until you arrive home safely from your travels. A flight disappearing from your account typically means that the airline has cancelled it. While we will make every attempt to keep this information up to date, we will not assume any responsibility for its accuracy as airlines reserve the right to make changes to their frequent flyer program without advance notice. Anyone can book accommodation with StudentUniverse Hotels; you do not have to be a student. Without derogation of the obligation to arbitrate, any court proceedings relating to a Dispute, including but not limited to confirmation or vacatur of any arbitral award, shall be conducted exclusively in the state or federal courts sitting in Boston, Massachusetts. Your travel credit is associated with your original booking. For all online air bookings, full payment is required at the time of purchase. In each case above, a service will be deemed to have been provided to you with reasonable skill and care if it complies with the locally enforced regulations of the country in which it is performed, or, in the absence of locally enforced regulations, if the service is delivered in a reasonable manner given locally accepted standards and practices. We advise travellers to retain sufficient local currency to meet these charges. If you would like us to petition to the airline for a special request, we will advocate on your behalf. Beginning January 26, 2021, all travelers entering the USincluding US citizenswill be required to provide proof of a negative COVID test taken within 3 days prior to your flight. StudentUniverse allows you to search and compare flights from 220+ major airlines, such as American Airlines, United Airlines, Jetblue, Alaskan Airlines, Delta Air Lines, Air Canada, British Airways, Qatar Airways, Air China, China Eastern, Air Canada, Westjet, Lufthansa, KLM and more. We will confirm the correct price with you at the time of payment. This means different things depending on the airline, but for most major airlines at this point it means we can cancel your current flight and provide a future travel credit equal to the remaining value of your ticket. Anyone can book with us, just not everyone will be able to get access to special discount student fares. If you have made a booking with us for an individual service or for a pre-arranged package organised by someone other than us our obligation to you is to (and you expressly authorise us to) make travel bookings on your behalf with reasonable skill and care and to arrange the relevant contracts between you and travel service providers on your behalf. Please note that most cancellation fees range from $200 to $450 depending on the ticket and that Basic Economy tickets or flights that have already been partially flown are never refundable. You may, however, choose the law and jurisdiction of Scotland or Northern Ireland if you wish to do so. For students and those under 26, our cheap flights, hotels and tours make it affordable to travel anywhere you want to go. No compensation is payable in respect of minor changes. Expires shortly ERE Show Coupon Code in Student Universe coupons $30 OFF COUPON CODE Up to $30 Off With Code The tuition rate in force for all programs is based either on program or modality. We have unique discounts available for students and anyone under 30. If your ticket was totally unused, itll be for the full amount of the original ticket. When youre ready to use your travel credit, first read the credit details found in My Wallet and then give us a call so we can book your flight. By agreeing to these Terms, you expressly acknowledge your acceptance of these conditions (i.e. All refunds will be delayed until the situation stabilises. Flexible Airline Policies: Coronavirus last updated: 29 June 2021 Each of StudentUniverse's 220+ airline partners has their own policy regarding refunds and cancellation waivers due to the coronavirus. Please understand that travel service providers may not be able to accommodate every request. These travel service providers will in most cases receive your personal information in the country in which they will provide the services to you or in which their business is managed or based. Sign up. Change penalties will be listed underneath your itinerary under 'Change & Cancel.' The student will receive said student discount only upon arrival and only if a valid Student Identity Card is presented to the hotel.

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